FAQ

This is a lot of text... Can we just meet instead?
Absolutely! We much prefer a meeting. It’s the best way to answer any questions you might have and, more importantly, to get to know each other. We truly value the relationship with you, knowing we’ll be there on the best day of your life. So, why read all this text when we can sit down and chat? Let’s make it personal—after all, that’s what we’re all about. Send us an email including your preferred package, dates, venue, and a little bit about yourself.

What is the normal delivery time for a wedding film? 
The normal delivery time for a wedding film is 120 days. However, the wedding short will be completed within the first 3 weeks after the wedding. If you're looking for a quicker turnaround, we offer an express delivery option, which will have your film ready within 30 days after the wedding.

What is the difference between “best footage” and “raw footage”? 
For “best footage”, we make a curated selection of the most cinematic and meaningful clips, color grade them, and arrange everything in chronological order. This film will typically be between 1 to 4 hours, depending on the number of events. It includes all the b-roll, but excludes the speeches and ceremony.

Raw footage, on the other hand, includes everything we film during the wedding — all the clips, unedited. These files are large in size and are still in 'LOG' format, which means they’re flat and not fully color-graded, so they may not look as polished or appealing right out of the camera.

Can I pay in instalments?
Absolutely! Normally, we require an upfront payment of 50% of the total amount to secure your date. However, if you’d prefer to pay in instalments, we’re happy to tailor a payment plan that works for you—whether that means breaking it into a few instalments or arranging something else that fits your needs. Just let us know what works best, and we’ll make sure it’s all smooth and stress-free. After all, we’re here to make your journey as enjoyable as possible!

Do you offer custom packages?
Yes, we do! If you have specific requests or a vision in mind, don’t hesitate to share them with us—we’re open to anything. Whether you're celebrating your wedding in multiple countries or you're a public figure, we can tailor our packages to fit your unique needs. Just let us know what you’re looking for, and we’ll make sure it’s the perfect fit for you!